CUSTOMER INFORMATION

Privacy Policy

Last updated: November 6, 2026

This page explains how information may be handled when you browse this website or choose to contact us through WhatsApp.

Data controller and contact details

Business information is available from our customer service team. Contact us through the WhatsApp link below to request the seller's identity, business address and privacy contact details.

Why we process information

We use information you send to answer product questions, prepare a quote and support an order. This website automatically uses Meta Pixel to measure page views and WhatsApp contact-button clicks, and Meta Conversions API to measure contact clicks and follow-up outcomes. No advertising-cookie consent choice is collected on this website.

Information you choose to provide

This website does not contain an order form or account registration. If you contact us through WhatsApp, you may choose to provide information such as your name, delivery address, product selection and order details. That information is used to answer your request and provide order support.

Analytics and advertising

A browser PageView event is requested once for each page load. A Contact event is requested only after you click a WhatsApp contact button. The server confirms an inquiry identifier before the browser requests Contact; browser and server Contact events use the same event identifier so Meta can deduplicate them. A repeat inquiry from the same browser within 15 days uses the existing inquiry and Contact identifier. Measurement data may include event time and identifier, page URL, IP address, browser user agent, Meta browser or click identifiers (_fbp, _fbc or fbclid), campaign parameters, button location and limited product context. Follow-up outcomes may include a qualified inquiry, checkout discussion or completed order. The Meta access token remains a server-side secret and is never included in the frontend or public configuration. Browser settings or blocking software may prevent some browser events from being delivered.

Cookies and local storage

This website uses cookies and local storage for a randomly generated visitor identifier, a 15-day contact deduplication marker and a temporary pending-inquiry identifier. The visitor identifier keeps number routing consistent so repeated WhatsApp enquiries from the same browser reach the same contact while that number remains active. The deduplication marker keeps the original inquiry number and prevents repeated Contact measurement during that 15-day window. Meta may set measurement identifiers such as _fbp and _fbc automatically. This website does not present a Cookie acceptance or withdrawal control. You can manage storage through your browser and review Meta's own privacy settings.

How long information is kept

The visitor cookie expires after 365 days; a matching browser-local identifier can remain until browser storage is cleared. The Contact deduplication marker is used for 15 days from the first confirmed contact, and repeat clicks do not extend that window. A temporary pending-inquiry identifier is eligible for reuse for one hour within the current browser session. CRM inquiries and delivery records are retained until an authorized administrator deletes them; no automatic CRM retention period is enforced by this application. Contact us to request review or deletion of your information.

International services and transfers

Meta Pixel, Meta Conversions API, Cloudflare and WhatsApp are third-party services that may process information in countries outside the European Economic Area or the United Kingdom under their own terms and transfer safeguards. Review the privacy information of those providers before sending information through WhatsApp. We do not ask for sensitive information on this website.

European and UK visitors

Advertising measurement starts automatically without an on-site consent choice. This description does not establish a legal basis for advertising measurement or replace any consent that applicable law requires. Depending on the circumstances, you may have rights to access, correct, delete, restrict or object to processing, request data portability and lodge a complaint with your local data-protection authority. Contact customer service through the WhatsApp link below to make a privacy request.

WhatsApp

Shopping buttons direct you to a WhatsApp conversation link. A Contact event records the button click; it does not confirm that a WhatsApp message was sent. WhatsApp applies its own privacy practices. Only send information that is necessary for your request.

Information sharing

Order information may be shared only with service providers that help complete the order, such as payment and delivery providers. We do not sell customer contact information.

Data security and choices

Reasonable steps are taken to protect order information. You may contact customer service through WhatsApp to ask about, correct or request deletion of information you previously provided, subject to legal and transaction-record requirements.